Leading and defining organizational culture and why it matters

How would you describe the overall atmosphere in your office? Are your public statements verified or disproved by your employees’ behaviors? What kinds of perceptions are revealed in their candid comments? Do your people feel appreciated—or depreciated? How does their collective demeanor affect the quality of their work and the comprehensive customer experience? Like water Read More

Intuitive by choice, not by chance

Turns out I was clueless. And true to the diagnosis, I didn’t even know it. I only first realized it some years after I got married: that there really was something to the “women’s intuition” that Carol displayed, especially as she turned out to be correct, more often than not, in discerning the real intentions Read More

Live what you believe

Your mission, should you choose to accept, is to live the difference-making life of an effective leader. Your gallant acts in the workplace will be challenged by cynics, skeptics, scoffers and mockers. So what. Your bold morality is exactly what’s needed to lift the humdrum to the superb, the ordinary to extraordinary, and the dream Read More

Blazing brilliantly for the best

During one of the seemingly annual debilitating October snowstorms in my area, a branch fell across the power lines outside my house and caught on fire.  As we gazed, the blaze soon fired the wire itself, then ran with it all the way to the transformer at the edge of our property. An immediate and Read More