How to confront someone without making things worse

Which makes you cringe more? a. Fingernails scraping a blackboard. (Aarrrgh!) b. Biting into aluminum foil. (E-youch!) c. Confronting someone. (Nooooo!) I’m going to be blunt here: The purpose of confrontation is to effect a positive resolution. But to most people, that’s not the immediate implication. Many will declare they do not like confrontation, they Read More

Live what you believe

Your mission, should you choose to accept, is to live the difference-making life of an effective leader. Your gallant acts in the workplace will be challenged by cynics, skeptics, scoffers and mockers. So what. Your bold morality is exactly what’s needed to lift the humdrum to the superb, the ordinary to extraordinary, and the dream Read More